Join the session and keep your group with you.

Try it before the session

Open a session on the Mac you will use for your class. Display the participant QR code, scan it with your phone and send a response.

If the connection gets stuck

Check that your Mac has an Internet connection. On your phone, try mobile data if Wi-Fi blocks access. If the app is reconnecting, give it a moment and try again.

Get back on track

If the issue continues, open Help → Connection diagnostics in the app. Tissyo support can help you find the next step. Describe where you are stuck without sharing passwords or participant information.

Get help joining my session →

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